Terms of Service

These terms apply to pressure washing and exterior cleaning services provided by FreshView Services LLC and to your use of https://freshviewser.com. Booking work with us means you accept these terms.

Quotes and pricing

Quotes are free and carry no obligation. A quote is based on the information and photographs you provide. If the property differs materially from what was described (significantly larger area, heavier soiling, restricted access, or additional surfaces), we will tell you before starting and agree a revised price with you. We will never increase a price mid-job without your approval.

Our minimum charge is $200 per visit. Quotes are valid for 30 days unless stated otherwise.

Scheduling and weather

Exterior cleaning depends on weather. We may need to reschedule for rain, high wind, or freezing conditions, and we will give you as much notice as we can. Rescheduling for weather is not a cancellation and carries no charge.

Access and preparation

Before we arrive, please make sure:

• We have access to a working outdoor water spigot
• Vehicles are moved clear of the work area
• Windows and exterior doors are closed
• Pets are kept indoors or away from the work area
• Fragile items and furniture are moved from the area
• Gates are unlocked if we need rear access

If we cannot access the property or begin work at the scheduled time through no fault of ours, a return visit may be charged.

Condition of the property

Exterior cleaning can reveal pre-existing damage that was hidden under dirt and growth: failed sealant, loose or rotten boards, damaged mortar, oxidised paint, previously damaged shingles, or poorly installed siding. We are not responsible for pre-existing conditions or for damage that results from them. Where we notice something before starting, we will bring it to your attention.

Some staining is permanent. Oil that has soaked into porous concrete for years, rust pitting, artillery fungus and certain chemical stains may not come out completely. We will give you an honest assessment before starting rather than promise a result we cannot deliver.

Roof work

Roof cleaning is assessed case by case. We decline roofs we judge unsafe to service. Where a roof can be cleaned, we use low-pressure soft washing, which is the method asphalt shingle manufacturers recommend. We are not responsible for pre-existing roof damage, aged or brittle shingles, or leaks arising from prior defects.

Payment

Payment is due on completion unless other terms have been agreed in writing. Larger projects and commercial accounts may be invoiced on agreed terms. We accept cash, check and major credit cards. Late payment on invoiced work may incur a reasonable late fee.

Cancellation

Please give us at least 24 hours notice if you need to cancel or reschedule. Repeated late cancellations may result in a charge to cover scheduling and travel.

Satisfaction

If you are not happy with the result, tell us within 48 hours of completion and we will come back and address it. This applies to the work performed and does not extend to pre-existing conditions or permanent staining that was identified before work began.

Insurance and liability

We carry liability insurance and can provide a certificate on request. Our liability for any claim arising from our work is limited to the amount paid for that work. We are not liable for indirect or consequential losses.

Photography

We may photograph work before and after for quality records and marketing. Photographs will not identify your address or personal details. Tell us if you would prefer we did not, and we will not.

Text message (SMS) terms

By ticking the SMS consent box on our quote form you agree to receive text messages from FreshView Services LLC about your request. This is a service and customer care programme. We do not send marketing or promotional texts.

• What you will receive: quote details, scheduling and appointment confirmations, arrival windows, changes to your booking, and follow-up about work in progress.
• Message frequency: varies depending on your request and any work booked.
• Cost: message and data rates may apply. We do not charge for the messages themselves.
• Opting out: reply STOP to any message at any time. You will receive one confirmation and then no further texts.
• Help: reply HELP, or call us on 678-223-0550.
• Carriers: carriers are not liable for delayed or undelivered messages.
• Consent is optional and is never a condition of purchase. You can request a quote without it and we will email or call you instead.

Mobile information and consent are never shared with third parties or affiliates for marketing purposes. See our Privacy Policy for full detail.

Website content

Content on this site is provided for general information. Pricing shown is indicative and is not a binding offer. Your actual price comes from a quote for your specific property.

Governing law

These terms are governed by the laws of the State of Georgia.

Contact

• Email: service@freshviewser.com
• Phone: 678-223-0550
• FreshView Services LLC, Acworth, GA 30101