FreshView Services LLC ("we", "us", "our") operates https://freshviewser.com. This policy explains what personal information we collect, why we collect it, and what we do with it.

Information we collect

We collect information you give us directly, which may include:

Your name, phone number and email address
The service address or city of the property
Details about the work you are requesting
Photographs of the property, if you choose to send them
Any other information you include in a message to us

We also collect limited technical information automatically when you visit the site, such as your browser type, device type, referring page and general geographic region. This is standard web traffic data used to understand how the site is performing.

How we use your information

To prepare and send you a quote
To schedule and carry out work you have booked
To contact you about your request or existing job
To send invoices and process payment
To respond to questions and provide customer support
To improve our website and services

We do not sell your personal information. We do not share it with third parties for their own marketing purposes.

Service providers

We use third-party tools to run the business. These providers only receive the information needed to perform their function and are required to protect it. They include our quote form and customer relationship management software, our email provider, our payment processor and our website analytics provider.

Text messages (SMS)

If you tick the SMS consent box on our quote form, you agree to receive text messages from FreshView Services LLC about your request. These include quote details, scheduling and appointment confirmations, arrival windows, and follow-up about work in progress. Message frequency varies. Message and data rates may apply.

Consent is optional and is never a condition of purchase. You can submit a quote request without agreeing to texts, and we will email or call you instead.

You can opt out at any time by replying STOP to any message. Reply HELP for help, or contact us using the details below.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We keep a record of your consent, including the exact wording you agreed to and the date and time, so we can demonstrate that consent was properly obtained.

Phone calls

If you give us your phone number we may call you about your quote request or scheduled work, regardless of whether you opted in to text messages. Tell us at any time if you would prefer we did not.

Cookies

The site uses cookies and similar technologies to keep the site working correctly and to measure traffic. You can block or delete cookies in your browser settings, though some parts of the site may not function as intended if you do.

Data retention

We keep quote requests and customer records for as long as needed to serve you and to meet our legal, tax and accounting obligations. When information is no longer needed, we delete it or make it anonymous.

Your choices

You can ask us to provide a copy of the personal information we hold about you, correct anything inaccurate, or delete it. Contact us using the details below and we will respond within a reasonable time. Deletion requests may be limited where we are required to retain records for legal or accounting reasons.

Children

Our services are directed to adults. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this policy from time to time. The effective date at the top of the page will always reflect the current version.

Contact us

Questions about this policy or about your information can be sent to:

Email: service@freshviewser.com
Phone: 678-223-0550
FreshView Services LLC, Acworth, GA 30101

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